Frequently Asked Questions
We want to do everything we can to make sure you feel comfortable and confident booking our services. More questions?
Feel free to email us.
Where do I park?
Street parking is available on each side of the block; Main St, Whittle Ave, Market St and Fair St. Behind the salon, on Market St, there is a parking lot adjoining the salon and one across the street. For elderly or handicapped persons, the parking lot directly behind the salon on Market St has the most direct path to the back entrance.
Do I need an appointment?
While we occasionally have availability for walk-ins, it's best to make an appointment. Check your stylist's social media for last minute openings that day. If you need a last minute appointment, call the salon to see if there are any openings before heading to the salon. You can also contact your preferred stylist via their booking site or social media.
Why aren't your prices the same for every stylist?
All of our stylists are independent contractors working under one roof. Each one runs their own unique business and chooses their own booking site, retail products and pricing. Each one sets their own hours and chooses what services and products to offer.
How early should I arrive to my appointment?
While we appreciate your punctuality, being too early can be as much of a hindrance as being late. We suggest arriving no more than 5 minutes early.
What services do you offer?
We currently offer cuts for the whole family, hair color, facial waxing, manicures & pedicures, nail enhancements, blowouts, hair & scalp treatments, styling lessons, various hair extensions methods, scalp analysis, keratin smoothing treatments and special event styling. Currently we do not offer makeup, fashion colors or perms. If you don't see the service you are seeking on your stylist's booking site, please call the salon and we can direct you to the stylist who offers that service.
Do you offer gift certificates?
Yes! Contact your preferred stylist to purchase a gift certificate directly from them. Need help choosing a stylist? Call or email the salon and we can direct you to someone to fit your needs.
Which stylist should I choose?
Most of our stylists provide most of the same services. Some specialize in different areas, such as extensions and nails, and some have more experience. We are all licensed in Illinois and are required to do continuing education yearly. Most of us are so passionate that we exceed the required number of continuing education hours, by far. Prices vary for each stylist to reflect a number of factors. If you're undecided, call the salon and we can match you with the stylist to meet your hair and budget expectations.
